Terms of Service

1. The service and delivery

AutoOptm runs automated performance optimization against repositories you submit, billed on metered machine time and model usage. Every job begins with a free static estimate in which none of your code is executed and nothing is charged. Continuing takes a small analysis deposit, which is credited in full against the patch price; it is returned where no deliverable speedup is found, where the failure is ours (infrastructure failure, a timeout, a redeploy interrupting the run, or the environment failing to build), where the submitted entry point only dispatches to code we could not locate, where the program needs more GPU memory than our biggest GPU and does not fit even at a reduced setting, or where a job that skipped the estimate is cancelled within the published grace window. A quote is issued before any code is modified, and the actual charge never exceeds the quote. This is a digital service, delivered immediately: credits land in your balance the moment payment completes, and deliverables (the report and the patch) are provided online in the console; nothing is shipped. Prices are as shown on the pricing page, in USD.

Running on your own machine (autooptm, beta) is billed differently: your code runs only on your machine, with no estimate, deposit or patch quote. There is no machine charge; model usage is billed at 10% of the Claude Opus 5.5 list price, not tiered by speedup, as it is used, 0.1 credit at a time. The charge does not depend on the outcome: success, a missed target, a failure or you ending the session early are all billed at actual usage, and the patch is delivered either way; "the deposit returns when the target is missed" does not apply to these sessions. A balance too low for the next step pauses the session, and the balance never goes negative. A session ended by a failure of our infrastructure before any optimisation has reached your machine has everything it was charged returned.

2. Credits

Credits are the unit of account: 1 credit corresponds to $1.00 of metered consumption. Usage-pack credits (including the trial pack) are valid for 24 months from the date of purchase; subscription credits reset at the end of each billing period. Credits bought before 2026-08-31 keep the terms they were sold under and do not expire. If a run misses its target, no patch is sold, the report is still yours, the analysis deposit returns to your balance, and nothing is charged. Credits are non-transferable and not redeemable for cash; your balance is not a deposit and earns no interest.

The welcome gift and referral rewards: every new account receives 50 credits at signup, which never expire and are kept apart from purchased credits. Gifted credits may be spent on sessions that run on your own machine (before purchased credits); on jobs that run on our GPUs they may be spent only while the account has an active subscription (a 30-day pack counts), and after purchased credits. One gift per email address (Gmail dots and + tags count as the same address); on any one machine, only the first account to open a session there may spend its gift. An account registered with a disposable or forwarding-alias address (a throwaway inbox, a privacy relay) works normally but receives no gift, and the number of new accounts on one network that receive a gift each day is limited; an account over that limit works normally without one. At most 10 gifted credits can be spent per account per day (UTC): past that, the day's charges are paid from purchased credits, and with none a session on your own machine pauses until the allowance comes back at 00:00 UTC. Referrals: when an invited account makes its first purchase (any amount), the inviter receives 10 credits (under the gift's rules; at most 10 a month); once the invited account has paid $28 in total, both receive 20 credits. Campaign codes: a code such as PRODUCTHUNT, used within 7 days of signing up, adds the credits its campaign states, under the gift's rules; one per email address per code, with the same address and per-network limits. The free first cloud run (on an RTX 4090, no deposit) is one per email address: other accounts on the same address do not get it, and the same address and per-network limits apply. Gifted and reward credits cannot be refunded, withdrawn or transferred; a charge paid with them is returned to them. We may take back gifts claimed through multiple accounts.

3. Payment channels

Card and WeChat Pay payments alike are processed by Dodo Payments as merchant of record, which issues receipts and maintains the payment records. WeChat Pay supports one-time payments only (trial pack, top-ups and 30-day packs) and cannot be used for subscription plans, because WeChat does not support recurring charges. Credits purchased through either method land in the same balance with identical entitlements.

4. Refunds

The full rules live on the standalone Refund Policy page (part of these terms): the deposit returns when the target is missed or the failure is ours, and a missed target sells no patch; unused card-paid balance is refundable within 14 days; subscriptions cancel any time, effective at period end.

WeChat Pay payments cannot be reversed to the original payment method. The payment method itself does not support refunds to the payer's wallet, and this is disclosed before payment. Please confirm the amount and plan before paying. Where a refund is required by mandatory applicable law, we will honor it by account credits or another lawful means; nothing in these terms limits rights you cannot waive under applicable law.

Refund requests for card payments follow Dodo Payments' process. Credits are delivered and usable immediately after purchase; you consent to performance beginning at once and acknowledge that any statutory withdrawal right for digital content (where your jurisdiction provides one) lapses on delivery, except where mandatory law provides otherwise. When the deposit is returned it comes back as account credits, not a cash refund.

5. Acceptable use, compliance and liability

You warrant that you have the right to submit the code you provide, and that you will not use the service for unlawful purposes, malware, or billing circumvention (including abuse of the analysis-deposit refund paths). Your code remains yours; you receive a perpetual license to the patches we deliver. We may refuse or terminate abusive accounts; on termination the balance is handled per the Refund Policy. The service is provided "as is"; to the maximum extent permitted by applicable law, aggregate liability is capped at the amounts you actually paid in the preceding 12 months. Where these terms conflict with mandatory consumer protection law, that law prevails.

6. Changes to these terms

If these terms change materially we update the date at the top of this page and give notice in-product or by email for significant changes; continued use after a change constitutes acceptance. Changes do not apply retroactively to completed purchases.

7. Contact

Questions about a statement or these terms: hi@autooptm.com.